Legal

Terms of Service

Last updated: May 2026

These Terms of Service ("Terms") are a legal agreement between you ("you" or "User") and Chrona Labs LLC dba Clocksy ("Clocksy," "we," "us," or "our"), governing your access to and use of the Clocksy platform, website, mobile application, and any related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years of age and capable of forming a legally binding contract to use the Service. By using Clocksy, you represent and warrant that you meet these requirements. If you are using the Service on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

Clocksy is a cloud-based workforce management platform that provides time tracking, employee scheduling, payroll reporting, PTO management, and related tools for small and mid-sized businesses. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Registration

  • You must provide accurate, complete, and current information when registering for an account.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
  • You must notify us immediately at support@clocksy.co if you suspect unauthorized access to your account.
  • You may not share your account credentials with others or create accounts on behalf of third parties without authorization.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable federal, state, or local law or regulation;
  • Upload or transmit malware, viruses, or any other malicious code;
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure;
  • Reverse engineer, decompile, or disassemble any portion of the Service;
  • Use automated scripts, bots, or scrapers to access or collect data from the Service;
  • Falsify time records or manipulate the Service to misrepresent employee hours;
  • Infringe upon the intellectual property rights of Clocksy or any third party;
  • Harass, abuse, or harm any person through use of the Service;
  • Resell or sublicense the Service without our written permission.

5. Subscription Plans and Billing

5.1 Plans

Clocksy offers subscription plans billed on a per-user, per-month basis. Plan details, features, and pricing are described on our Pricing page and may be updated from time to time. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5.2 Free Trial

We may offer a free trial period. At the end of the trial, your account will automatically convert to a paid plan unless you cancel before the trial expires. No charge is made during the trial period.

5.3 Payment

All payments are processed by Stripe, Inc. You authorize us to charge your payment method on a recurring basis for the applicable subscription fees. All fees are in U.S. dollars and are non-refundable except as described in Section 5.5. You are responsible for any applicable taxes.

5.4 Billing Cycle

Subscriptions are billed monthly or annually depending on the plan you select. Your billing cycle renews automatically on the same day each period. You can view and manage your billing details from your account settings.

5.5 Cancellation and Refunds

You may cancel your subscription at any time from your account settings or by contacting us at support@clocksy.co. Cancellation takes effect at the end of your current billing period — you will retain access to the Service until that date. We do not provide pro-rated refunds for unused portions of a billing period. If you believe you were charged in error, contact us within 30 days and we will review your case.

5.6 Late Payment

If a payment fails, we will notify you and attempt to retry the charge. If payment is not resolved within 7 days, we reserve the right to suspend your account until the outstanding balance is paid.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

Your data belongs to you. You retain full ownership of all time records, employee data, and business information you submit to the Service. You grant Clocksy a limited, non-exclusive license to store, process, and display your data solely to provide the Service to you.

Upon account termination, you may request an export of your data within 30 days. After that period, we may delete your data in accordance with our retention policy.

7. Intellectual Property

The Service, including all software, design, text, graphics, logos, and content created by Clocksy, is owned by Chrona Labs LLC and protected by United States and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes only.

You may not copy, modify, distribute, sell, or create derivative works based on the Service or any part thereof without our express written consent.

8. SMS Communications

By providing your phone number and consenting to text messages through our forms or account settings, you agree to receive SMS communications from Clocksy as described in our Privacy Policy. You may opt out at any time by replying STOP to any message. Message and data rates may apply.

9. Third-Party Services

The Service integrates with or relies upon third-party services including Stripe, OneSpot/LeadConnector, Google Workspace, Vercel, and Neon. Your use of those services is governed by their respective terms of service and privacy policies. Clocksy is not responsible for the availability, accuracy, or conduct of any third-party service.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY.

CLOCKSY DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE SERVICE AT YOUR OWN RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLOCKSY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF CLOCKSY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, CLOCKSY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CLOCKSY IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

12. Indemnification

You agree to defend, indemnify, and hold harmless Clocksy and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content or data you submit to the Service.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved by binding arbitration in Sheridan County, Wyoming, under the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis only, and not in a class, consolidated, or representative action.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by a prominent notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.

15. Termination

We may suspend or terminate your account and access to the Service at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise unlawful. Upon termination, your right to use the Service ceases immediately. Sections 6 through 13 survive any termination of these Terms.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clocksy with respect to the Service and supersede all prior agreements, representations, and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Us

If you have questions about these Terms, please contact us:

Chrona Labs LLC dba Clocksy
30 N Gould St Ste N
Sheridan, WY 82801
Phone: (888) 828-7048
Email: support@clocksy.co